Phone-In Solution

Phone-In Solution

NOVAtime’s Phone-In Solution works with kiosk compatibility and can be accessed anytime and anywhere. It is a practical solution that offers mobility for the short-term or for a diverse workforce located anywhere in the world.

Product Overview

Phone-In punch functionality is ideal for companies with a remote workforce or those with mobile employees. The system can be accessed anytime, anywhere, using a personal phone. Construction companies, the health sector, and housekeeping greatly benefit from using the features of a telephone punch.

NOVAtime offers Phone-In or Integrative Voice Response perfectly combined with the NOVAtime Workforce Management system allowing time and attendance management. The intuitive design enables an employee to dial a specific phone number to log in or out of work. It also enables job transfers, listen to scheduled tasks, and takes advantage of workforce utilities and other features real-time without polling for information.

The Phone-In system has a lockout caller-ID support has the employees call a set of predetermined and programmed phone numbers. It also functions for automated group transfers, entitling your workforce to automatically transfer to a designated task or department.

Employee Features & Functionality:

  • Clock in and out of work with a punch confirmation received via SMS.
  • Utilize custom-made job or department transfers
    • Transfer for single-level groups (i.e. simple jobs transfer)
    • Transfer for multi-level groups (ie. transfer to a different department including a different job allocation)
  • Real-time, voice-prompted work schedule previews, and updates.
    • Optional work schedule text messaging.
  • Absence or sick time reporting.
  • Receive recorded messages from superiors and supervisors.

Supervisor Features & Functionality:

  • Lockout caller ID feature that enables an employee to punch only from authorized telephone numbers.
  • Work schedule-based lockout feature that allows employees to punch in or out of their designated work times.
  • Caller-ID assignment for an automated group transfer
  • Voice message delivery to a specific or group of employees.


  • Available in two languages: Spanish and English.
  • Uses push technology allowing access to real-time data without information polling or needing data collection.
  • Removes wait time to obtain copies of files and documents.
  • Less time spent on data entry for supervisors and field workers.
  • Expands daily employee engagement on internal and workflow processes such as punching or scheduling.
  • Boosts an effective employee-supervisor communication strategy within the company.
  • Scalable system that provides functionality regardless of the company size.
  • Fully-integrated employee management solution without 3rd party involvement.